Without a doubt, 2020 has been a challenging year. In front of our eyes, we have seen the world change in ways we never predicted. This year made us realise our fragility and vulnerability but, at the same time, of our strength and the power of unity.
We’re still in the process of overcoming one of the worst pandemics of the last century. We’re not there yet - some countries we thought were on the safe side, have been hit with a second or even third wave. It is definitely going to be a long journey, where we’ve had to learn new ways to live our lives.
As an international company, Duratray has seen different sides of the coin on how COVID-19 has disrupted the lives of so many. We have three principal offices in Australia, Melbourne being our headquarters. For approximately fifteen weeks, we all had to seclude in our homes to work remotely. It wasn’t always easy, but our staff made sure our valued customers received a great service.
On the other hand, Brisbane and Perth kept going strong. Fortunately, the coronavirus pandemic didn’t hit Queensland and Western Australia as hard as Victoria and, although slower, things kept moving.
Despite this year’s challenges, we’ve kept supporting our customers, employees and the community at the best of our capacity. We’ve been able to keep all our employees in their jobs and deliver our equipment to our customers worldwide in a timely manner.
Duratray is blessed to have a great team of passionate people, reliable suppliers and to be located in Australia, a country that has responded in the best possible way to the COVID-19 outbreak.
Unfortunately, it’s been a different story for Duratray Latin America. Chile went on compulsory quarantine for several months after cases reached 1,000 plus per day in May, becoming the sixth country with more cases for every million inhabitants.
However, the year is coming to an end now. With only weeks left to leave 2020 behind, we’re proud to say Duratray International and its people have successfully worked to avoid disruptions caused by the virus, while at the same time acting responsibly to do everything to keep our people safe. We are continuing to monitor and assess the evolving situation closely and will be diligent about communicating on important issues.
I want to thank each and every member of our team for their commitment to keeping the business going, to our loyal customers for trusting in our capacity and the uniqueness of our equipment, and to our suppliers for always responding on time.
I wish you prosperity and a very successful 2021; and above all good health for you and your families
Marcelo Medel
Managing Director
Duratray International
